“Great Hotel!”5 / 5 stars
Written by: Claudia S
This is a really good option to have in Orlando.
The hotel is very clean, the rooms were also clean. Super comfy beds, you have TV with lots of channels to enjoy (even though that’s not why you stay at a hotel for :)) The room has A/C, microwave, fridge. Basically everything you need for a vacation.
For me the best thing about this hotel was the personal. They were all so charming, polite and helpful. We got to meet Alexander and Vivian at the check counter. José, Luis, Carlos and Luna at the restaurant were all so great to us, it made us feel like home.
The breakfast was really good, it’s a buffet and has everything you need. Fruit, coffee, cereal, bread, eggs, bacon, pancakes, etc.
They also have this amazing convenient store inside the hotel that has everything you need. Basic groceries like water, juice, milk, cereal, chips, bread, cookies, etc. They have souvenirs, medicines, etc. It helped us a lot! And it’s open 24 hours.
They have free shuttle ride to Universal parks and also they have the service with Thomas a great guy who provides shuttle to Disney parks for $20 and also he was the one who drove us to the airport at 3:30 am.
We went to an Orlando Magic game and bought the tickets there. They help you basically with everything you need.
You can also have your packages from amazon delivered to the hotel and they charge you $10 for each package. For me that was very helpful since I don’t live in the US.
I recommend this hotel 100% and definitely I will come back for sure.
“Great stay”5 / 5 stars
Written by: Anon
We stayed in the hotel tower (room 520). The room was spacious and clean and had a nice view of the pool and you can see Volcano Bay. Front desk staff were friendly and the restaurant staff were friendly as well. Breakfast buffet was only $8 and had plenty of choices. The pool area is nice and clean and there are plenty of chaise lounges. The Universal staff at the tour desk were also friendly and helpful. I would stay here again!