Hotel Information

Property Map

Hotel Information

Deli Market & Restaurants

All hours subject to change.

Lite Bite Minimarket & Gifts

  • Open 24 Hours

The Palms Dining Room

  • Open Daily: 6:30 a.m. – 11 a.m. 
  • The breakfast buffet for kids ages 6 – 10 is only $6.95, plus tax and service charge. Adults pay $13.95, plus tax and service charge, for the breakfast buffet.

International Pub

  • Wednesday – Sunday: 5:00 p.m. – 12:00 a.m.
  • Happy Hour (Wednesday – Sunday): 5:30 p.m. – 6:30 p.m.

Shogun Japanese Steakhouse

Sakura Sushi

  • Dine-in & Take-out: Thursday – Sunday: 5:30 p.m. – 10 p.m. (last seating 9:30 p.m.)
  • UBER Eats


Hotel Amenities


  • Open Daily: 9 a.m. – 10 p.m.
  • Hours vary and can change due to inclement weather.

Fitness Center

  • Open daily, 24 hours.

Video Arcade Game Room

  • Open daily, 24 hours.

Business Center: Package Shipping & Receiving Fees

  • Each package received will incur a receiving, storage, and handling fee of $10 for packages up to 49 pounds, $25 for packages 50 to 99 pounds, and $50 for packages 100 to 150 pounds.

On-site Laundry

  • Open daily, 24 hours.
  • Detergent available in Lite Bite.

Valet Dry Cleaning Services

  • Visit the front desk for more information.

Electric Charging Station

  • Available for hotel guests.

Guest Amenities


  • $18, plus tax, per day.

Dog Fees & Dog Policy

  • Guests are charged a nonrefundable fee of $15 per dog, per night, per guest room. There is a two-dog maximum. 
  • Visit our Dog Policy page for more information.


Theme Park Shuttle Information

Universal Orlando Resort™

We provide free, scheduled shuttle service to Universal Orlando Resort, SeaWorld Orlando, and Aquatica. Please visit the Universal Partner Hotel Vacation Planning Center in the hotel lobby to see the latest schedule and save your spot. Seats are limited and are on a first-come, first-served basis. 


Fabulous Buses Shuttle Services

Fabulous Buses provides a shuttle service to Walt Disney World for $15/guest (round trip). Reservations must be made online at Schedules are subject to change. Please call Fabulous Buses with any questions: (407) 885-1252

More Transportation Information